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Kasturi
Pal
Vice President & Head of AI Product Marketing, Amazon Health
Amazon
Kasturi is a global executive marketing and AI leader with 14+ years of experience in Ecommerce, Operations and Healthcare, across United States, EU, APAC and MENA. With degree in Engineering and an MBA in Marketing, she has built, launched and scaled multiple $XXX MM programs in the US, working directly with C-Suite leaders, and managed $100MM marketing portfolios. The programs she has owned end to end, have driven $5BN in revenue annually, with accountability for product adoption, customer experience, and topline growth across both mature and international markets. Kasturi currently leads developing AI-forward product marketing at enterprise scale for strategic US programs in Amazon, with direct ownership of strategy, brand positioning, messaging architecture, executive narratives, PR framing, storytelling and GTM planning and execution.
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18 June 2025 11:00 - 11:30
Selling AI to skeptics: Winning trust in an overhyped market
Buyers are no longer impressed by “AI-powered”. Instead, they’re cautious, fatigued by hype, and increasingly focused on risk, credibility, and real outcomes. In this session, we’ll explore how PMMs can position AI products in a way that builds trust, avoids overpromising, and clearly differentiates in a crowded market. You’ll learn practical frameworks for translating AI capabilities into buyer value, addressing common objections, and creating proof-led messaging that stands up to scrutiny. Key learnings: - How to position AI without hype by anchoring messaging in outcomes, transparency, and buyer risk reduction - A framework for differentiating AI products when competitors claim similar capabilities and language - How to build credibility through proof points, demos, and enablement that anticipate skepticism and accelerate buyer confidence