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Dawn
Shrum
Senior Director of Product Marketing & Brand
PayIt
Dawn is a marketing leader who thrives at the intersection of customer insight, competitive strategy, and storytelling. With a background spanning B2B SaaS and GovTech, she’s built win/loss and competitive intelligence programs that actually get used—not ignored in a slide deck. Dawn is passionate about helping product marketers earn credibility with sales and executives by delivering insights that change behavior, not just narratives. Fun fact: My first trip to Seattle was an all-expenses-paid trip as the Eastern Washington region 4th-grade Elks Hoop Shoot free-throw champion.
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17 June 2025 14:15 - 14:45
From guesswork to growth: Building a win/loss program that actually changes outcomes
Win/loss programs sound simple—until you try to build one from scratch. In this session, you’ll learn how to design a scalable, repeatable win/loss program that delivers real competitive insight and drives measurable GTM improvements. We’ll cover what to track, who to involve, how to avoid common pitfalls, and how to turn qualitative feedback into action across product, sales, and leadership. Walk away with a practical blueprint you can apply immediately—no big budgets or perfect data required.