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Abid
Chaudhry
Director, Product Marketing
ServiceNow
Abid Chaudhry is a product marketing leader with 15+ years of experience helping global tech companies craft compelling narratives and drive GTM success. As Director, Product Marketing at ServiceNow, he leads product marketing for the Employee Workflows segment, focusing on solutions that help elevate the employee experience for global enterprises. Abid’s career path wasn’t a straight line, but that’s exactly what shaped his perspective. After earning a degree in International Finance from American University, he built his expertise across product strategy, messaging, and market development—building and scaling product marketing functions across enterprises like Microsoft and AT&T, high-growth startups, and some of the biggest names in tech. Diagnosed with ADHD at 29, Abid gained a deeper understanding of how he works best—not by fitting into rigid frameworks, but by leveraging adaptability, curiosity, and emotional intelligence. That realization fueled his passion for the soft skills that often separate good product marketers from great ones. Today, he’s an advocate for neurodiversity in the workplace and a firm believer that influence in PMM comes from more than just knowing the data—but also knowing how to connect, communicate, and drive action. When he’s not obsessing over positioning statements, you’ll probably find him listening to Pink Floyd, debating the finer points of human behavior, or attempting to keep his cats Poncho and Izzy from wrestling during Zoom calls.
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17 June 2025 14:45 - 15:30
What's the point of PMM in a post-AI world?
AI isn't disrupting PMM's most important work. It's absorbing the second job that was competing with it. Product marketing has always done two things: set strategy and produce content. AI is taking one of them. The problem is that most PMMs have been using content production as their primary value signal, and that's where the anxiety is coming from. The real opportunity isn't better prompts or faster workflows. It's building the canonical layer: the structured strategic intelligence that every AI tool, every seller, and every campaign in your organization builds from. PMMs who own that layer don't produce every artifact. They're the source everything else draws from. This session addresses the identity shift directly, shows what a canonical content layer looks like in practice, and includes real examples from how it has been built and deployed at ServiceNow at enterprise scale. Outcomes: - A framework for understanding PMM's evolving value in an AI-native organization - A practical model for structuring your messaging as retrievable knowledge rather than finished documents - A canonical audit of your own domain you can act on immediately
18 June 2025 15:00 - 18:00
AI for Product Marketing Certified: Masters
Get certified with our hands-on 3-hour AI for Product Marketing Certified: Masters training and unlock lifetime access to the OnDemand course curriculum. Use AI to transform your product marketing strategy with practical tools, models, best practices, and real-life examples so you can leverage AI effectively and not get left behind. Pre-registration required.