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Katie
Gerard
Sr Director, Product & Customer Marketing
Greenhouse Software
Katie Gerard is a product marketing and go-to-market leader with 15+ years in B2B SaaS. She currently leads the product and customer marketing team at Greenhouse — spanning PMM, customer marketing, monetization, competitive intelligence, and community — and sits on the senior leadership team. Much of her recent work has been at the sharp end of AI go-to-market: she led the launch of Real Talent, Greenhouse's AI-powered anti-fraud hiring product, and built the positioning and packaging that brought Ezra AI Labs' AI conversation capabilities into the portfolio. Before Greenhouse, she built the product marketing function from the ground up at Workhuman, and led product marketing for Klaviyo's midmarket and SMB business through its IPO. Her sweet spot is the intersection of positioning, pricing and packaging, and competitive strategy — plus building and growing the teams that bring it all to life. She leads as a player-coach: set the strategy, then help great people run. Katie is a regular speaker at Product Marketing Alliance summits and mentors people breaking into PMM.
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28 October 2026 11:00 - 11:30
Your GTM has a pulse now: Building a self-evolving messaging system with AI
Most GTM systems still treat messaging as a static artifact, written once, buried in a deck, and out of date the moment the market moves. AI changes the economics of that work: positioning, competitive messaging, and campaign copy can become living systems that test and improve themselves. Drawing on her experience leading go-to-market for AI products at Greenhouse, Katie shares a practical playbook for where AI actually earns its place in the PMM workflow, and where human judgment still has to win. You'll leave with patterns you can put to work Monday, not a hype reel. Key takeaways: - Where AI genuinely accelerates GTM (message testing, competitive intel, personalization at scale) versus where it quietly degrades quality - How to turn positioning and messaging from a static document into a system that ingests win/loss, call data, and market signal to keep itself current - A practical approach to automating competitive & market intelligence so your messaging reflects reality, not last quarter's - Building AI-assisted launch and campaign copy workflows that stay on-brand and on-strategy, and the guardrails that keep them defensible How the PMM role and team change when AI writes the first draft, and which skills become more valuable