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Eric
Lessard
Senior Director of Product Marketing
Salesforce
Eric Lessard is a Director of Product Marketing at Salesforce focused on go-to-market execution and industry solutions marketing as part of Commerce Cloud. Eric has over a decade of experience in high-tech marketing serving in field, product, enablement, and content roles in both EMEA and US. Eric holds a BS from Fairfield University and MBA from Babson College.
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27 October 2026 10:30 - 11:00
From Handover to Partnership: Rebuilding the PM/PMM Operating Model
For years the model was simple, and quietly broken. Product built the thing, threw it over the wall, and marketing worked out how to sell it. Everyone knew it wasn't working. Nobody had a better structure to put in its place. That's what this session is for. It pulls apart what a genuine PM/PMM partnership looks like in practice: where the two roles overlap, where they absolutely shouldn't, and how to redraw the line without waiting for a reorg to do it for you. Expect real operating detail on shared inputs, joint customer evidence and a single agreed definition of a successful launch, rather than a diagram of how things ought to work. Key learnings: - A clear ownership map across discovery, launch and post launch, so nothing falls between the two roles - How to build a shared launch definition that both teams are measured against - The conversation to have with your PM counterpart on Monday morning, and how to open it