29 October 2025 11:45 - 12:15
Your messaging doesn't reach the agent: Product marketing for the three-era web
PMMs have always owned the narrative but what happens when the buyer is an AI agent that never sees your homepage, reads your case studies, or responds to a campaign?
Magda from Microsoft unpacks how the customer journey has fractured into three simultaneous eras: the traditional web, the LLM web, and the agentic web - and what that means for the core PMM toolkit.
Positioning, launch strategy, ICP definition, and messaging hierarchy all need rethinking when AI systems are synthesising, selecting, and acting on your customer's behalf. This session gives you a framework to audit where your GTM is visible, and where it's already invisible.