Jessica Shaheen is Director of Product Marketing at Zelis Healthcare, aligned to its claims payments and communications solution portfolio. She brings in-depth product marketing experience from across healthcare technology, fintech, and research services industries, with a focus on gotomarket strategy for new solution categories and vertical entry. Jessica’s success is underpinned by applying customer-first rigor to early-stage commercialization, where she has built the foundations for competitive differentiation and strategic messaging. Jessica thrives at the intersection of product strategy, product marketing, and sales—connecting what teams build to how the market understands and buys it. Prior to Zelis, she held roles at Forrester Research and ACI Worldwide Payments.