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Jessica
Ruffin
Head of Product & Solutions Marketing
Lean Solutions Group
Jessica Ruffin is Head of Product & Solutions Marketing at Lean Solutions Group, bringing extensive experience leading marketing strategy across startups, mid-size businesses and global enterprises, including Cisco. Throughout her career, Jessica has focused on translating complex offerings into compelling market narratives, developing go-to-market strategies and bringing cross-functional teams together around a shared understanding of the customer and business objectives. Her experience across organizations of varying sizes and stages gives her a practical perspective on building effective marketing functions, navigating organizational complexity and evolving the role of product marketing to meet the changing needs of the business.
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24 February 2027 09:15 - 09:45
Now everyone's a creator, what does PMM own? Redefining ownership and collaboration in the age of AI
Creating marketing is not the same as understanding marketing. AI has made it easier than ever for teams across an organization to produce content, messaging, campaigns and sales assets. But the ability to create something doesn't necessarily mean understanding the audience, customer journey, broader narrative or how that asset contributes to a business objective. As more teams independently create marketing, who ensures everything actually works together? This isn't just an AI problem. It's an organizational challenge that existed long before generative AI, and one that looks very different across startups, scaling businesses and large enterprises. Drawing on her experience leading marketing across these environments, Jessica Ruffin explores how PMM's role must evolve as content creation becomes increasingly decentralized. From establishing strategic ownership to building shared understanding and enabling cross-functional collaboration, she'll examine how PMM can help teams execute independently without losing sight of the bigger story. Because the answer isn't making PMM the approval department for everything. It's creating enough clarity that PMM doesn't have to be.