Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Tucker
Boren
Director, Product Marketing & Market Intelligence
Khoros
Tucker Boren is the Director of Product Marketing & Market Intelligence for Khoros, a leading B2B SaaS Customer Engagement company that primarily serves large enterprises. Tucker has previously led Market Intelligence for Acuity Brands, IBM's Sales & Distribution organization, and a unit of Maritz Inc. over a 25-year career in the field. Before his time at Khoros, his teams reported at times to Marketing, Strategy, Sales, and Finance leadership. At Khoros, the Market Intelligence function resides in the Product organization and his team's efforts are essential to shaping both product roadmap and product marketing strategy. As such, Tucker served as the interim Product Marketing leader for a period between 2022 and 2023 and he offers a unique perspective about the role of market intelligence in product marketing. Tucker holds Marketing-focused degrees from Washington University (BSBA) and Emory University (MBA) and an Information Management degree from Webster University (MA). He has also studied and worked extensively in Europe and now resides in the Atlanta area with his 2 daughters.
06 June 2024 11:15 - 11:45
Insight to impact: Harnessing market intelligence for strategic product marketing
Product Marketers wear many hats and have the responsibility for making a broad range of decisions to reach the right audience with the right messages, products, and pricing - at the right time and place. In a world where product innovation, buyer preferences, and competition are evolving faster than ever, the importance of market, competitive, and customer intelligence to inform product marketing decisions has never been greater. This discussion will focus on how product marketing teams can turn insights to action and drive impact for their businesses. Key takeaways: - Understanding the importance of data-driven decision-making - Exploration of organizational alignment strategies for Market Intelligence (MI) functions to ensure Product Marketing receives necessary intelligence. - Discussion on key 'pillars' and best practices for collecting and leveraging market intelligence, including Ideal Customer Profiles (ICPs), Personas, Customer Journey Mapping, Pricing, Packaging, and more. - Examination of methodologies for measuring the impact of market intelligence on product marketing effectiveness.