Gemma Brown is Customer Marketing Director at Synechron, with a proven track record in building global customer advocacy and reference programs. Formerly at Anaplan, she is a tenacious, results-driven marketing leader who specializes in turning happy customers into powerful storytellers. With deep expertise in customer engagement, C-suite relationship building, and international PR and event coordination, Gemma helps brands amplify their success through strategic, authentic advocacy. A strong believer that customers are a company’s best marketing asset, she brings a thoughtful, relationship-first approach to every program she leads.